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Frequently Asked Questions

General
What types of awards and trophies do you offer?

We offer a wide variety of awards and trophies, including custom plaques, medals, glass awards, crystal trophies, and sports trophies. Whether it’s for corporate events, academic achievements, or sports competitions, we have something for every occasion.

Can I customize my award or trophy?

Absolutely! We specialize in custom designs. You can choose the material, shape, size, and engraving to create a unique award that reflects your vision.

What engraving options are available?

We offer various engraving options, including text, logos, and images. Our state-of-the-art engraving technology ensures precision and quality in every project.

How long does it take to complete an order?

Our typical turnaround time is 5-7 business days, but we can accommodate rush orders if you need your items sooner. Please contact us for specific timelines based on your needs.

Do you offer bulk order discounts?

Yes, we provide discounts for bulk orders. Please reach out to us with the details of your order, and we’ll be happy to discuss pricing options.

Can I see a proof before my order is finalized?

Yes! We provide a proof of your design for approval before proceeding with the engraving. This ensures that you are completely satisfied with the layout and content.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, cash, and electronic payments. Please contact us for more details.

Do you ship orders?

Yes, we offer shipping options for customers outside the San Angelo area. Shipping costs and timelines will vary based on your location and the size of the order.

What is your return policy?

Due to the custom nature of our products, we generally do not accept returns unless there is a manufacturing error. If you have any issues with your order, please contact us within 14 days, and we will work with you to resolve it.

How can I place an order?

You can place an order by visiting our store in San Angelo, calling us at (325) 944-9939, or sending us an email at [email protected]. We’re here to help with any questions you may have!